Digitalisation in tourism and hospitalityLaajuus (5 cr)
Code: MR00FD72
Credits
5 op
Objective
You know the opportunities and challenges of digital solutions in the tourism and hospitality industry.
You understand the importance of knowledge in business and its development and can describe the key principles of knowledge management
You know the digital solutions used in the tourism and hospitality industry.
You know the basic concepts of usability and can evaluate the usability of digital solutions.
Content
What opportunities and challenges do digital solutions bring to the industry?
What are the key definitions and principles of knowledge management?
What is the importance of knowledge in business?
What kind of digital solutions are in use in the tourism and hospitality industry?
What does the usability of digital solutions mean and how can usability be assessed?