Operational leadership in tourism and hospitalityLaajuus (5 cr)
Code: MR00FD86
Credits
5 op
Objective
You know how to anticipate, plan and implement the day-to-day management of organisations.
You know the principles of labour legislation and the labour market system.
You know the principles of payroll, reward systems and collective agreements.
You know tendering, buying and procurement processes.
Content
How do you manage the operational activities of organisations and what are their key processes?
What is the central labour legislation governing supervisor work and what are the labour market system's principles?
What is included in the payroll and reward systems and employment matters?
What is the key procurement legislation and what do the principles of tendering, purchasing and procurement processes cover?