Customer orientation in health-promoting services and their developmentLaajuus (5 cr)

Objective

• You are able to apply the legislation and theoretical knowledge base on customer orientation when developing health-promoting services
• You can apply customer orientation in the development of health-promoting service paths
• You know how to develop customer-oriented and health-promoting service concepts
• You know how to design health-promoting services in a customer-oriented way

Content

• Legislation, supervision and theoretical knowledge base underlying customer orientation
• Customer-oriented service paths in health-promoting activities
• Customer-oriented and health-promoting service concepts
• Customer-oriented design of health-promoting services