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Sales managementLaajuus (5 cr)

Code: BY00DH20

Credits

5 op

Teaching language

  • Finnish

Responsible person

  • Heli Kesämaa

Objective

You can evaluate and develop customer relationships and co-operation relationships.
You can conduct a solution-oriented and value co-creating sales process.
You can analyse, plan and conduct sales operations.

Content

How the operational and competitive environment affects the sales management?
What is the role of sales as implementing the company's strategy and creating customer knowledge?
How are company's sales operations analysed and measured?
How to plan and conduct sales operations?
How technology supports and furthers profitability of selling?

Enrollment

08.04.2024 - 21.04.2024

Timing

27.08.2024 - 03.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Liiketalouden koulutusyksikkö

Campus

Ecampus

Teaching languages
  • Finnish
Seats

1 - 50

Teachers
  • Marko Lumijärvi
Teacher in charge

Heli Kesämaa

Groups
  • Master_eKampus

Objective

You can evaluate and develop customer relationships and co-operation relationships.
You can conduct a solution-oriented and value co-creating sales process.
You can analyse, plan and conduct sales operations.

Content

How the operational and competitive environment affects the sales management?
What is the role of sales as implementing the company's strategy and creating customer knowledge?
How are company's sales operations analysed and measured?
How to plan and conduct sales operations?
How technology supports and furthers profitability of selling?

Evaluation scale

1-5

Enrollment

15.08.2022 - 04.09.2022

Timing

12.09.2022 - 04.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Liiketalouden koulutusyksikkö

Campus

Ecampus

Teaching languages
  • Finnish
Seats

20 - 40

Teachers
  • Mia Silvenius
Teacher in charge

Heli Kesämaa

Groups
  • Master_eKampus

Objective

You can evaluate and develop customer relationships and co-operation relationships.
You can conduct a solution-oriented and value co-creating sales process.
You can analyse, plan and conduct sales operations.

Content

How the operational and competitive environment affects the sales management?
What is the role of sales as implementing the company's strategy and creating customer knowledge?
How are company's sales operations analysed and measured?
How to plan and conduct sales operations?
How technology supports and furthers profitability of selling?

Evaluation scale

1-5