Management of experience servicesLaajuus (5 cr)
Code: MR00CV63
Credits
5 op
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Enrollment
08.04.2024 - 21.04.2024
Timing
02.09.2024 - 20.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
4 op
RDI portion
4 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Department of Tourism, Hospitality Management and Youth Work
Campus
Mikkeli Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Master's Degree Programme in Tourism and Service Business
Teachers
- Kirsi Kuusisto
Teacher in charge
Kirsi Kuusisto
Groups
-
MRMI23SVYTourism and Service Business, master studies
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Opiskelumateriaali
Learnin alustalla oleva materiaali ja alustalla ilmoitettu kirjallisuus.
Yksilölliset oppimisväylät
Opintojakso sisältää kolme lähiopetuspäivää sekä verkkotyöskentelyä. Opintojakso toteutetaan hybridiopetuksena eli kontaktiopetukseen on mahdollista osallistua myös Teamsin välityksellä. Opintojaksolla tullaan työskentelemään yksin ja ryhmässä.
TKI ja työelämäyhteistyö
Työelämälähtöiset oppimistehtävät.
Tentit ja muut määräajat
Opintojakson oppimistehtävät on suoritettava annettuihin määräaikoihin mennessä.
Opiskelijan työmäärä
135h
Evaluation scale
1-5
Assessment methods and criteria
Opintojakso arvioidaan oppimistehtävien perusteella.
Enrollment
06.04.2023 - 21.04.2023
Timing
28.08.2023 - 31.12.2023
Number of ECTS credits allocated
5 op
RDI portion
3 op
Mode of delivery
Contact teaching
Unit
Department of Tourism, Hospitality Management and Youth Work
Campus
Mikkeli Campus
Teaching languages
- Finnish
Seats
10 - 40
Degree programmes
- Master's Degree Programme in Tourism and Service Business
Teachers
- Marika Vartiainen
- Maria Kangasniemi-Haapala
Groups
-
MRMI22SYTourism and Service Business, master studies
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Opiskelumateriaali
Learnin alustalla oleva materiaali ja alustalla ilmoitettu kirjallisuus.
Yksilölliset oppimisväylät
lähipäivät 1.9.2023 ja 12.10 ja 23.11.2023
TKI ja työelämäyhteistyö
Työelämälähtöiset oppimistehtävät.
Evaluation scale
1-5
Assessment methods and criteria
Arvointiasteikko 1-5
Enrollment
06.04.2022 - 22.04.2022
Timing
29.08.2022 - 31.12.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Department of Tourism, Hospitality Management and Youth Work
Campus
Mikkeli Campus
Teaching languages
- Finnish
Degree programmes
- Master's Degree Programme in Tourism and Service Business
Teachers
- Marika Vartiainen
- Maria Kangasniemi-Haapala
Teacher in charge
Maria Kangasniemi-Haapala
Groups
-
MRMI21SYTourism and Service Business, master studies
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Evaluation scale
1-5
Enrollment
12.04.2021 - 25.04.2021
Timing
23.08.2021 - 15.01.2022
Number of ECTS credits allocated
5 op
RDI portion
3 op
Mode of delivery
Contact teaching
Unit
Department of Tourism, Hospitality Management and Youth Work
Campus
Mikkeli Campus
Teaching languages
- Finnish
Degree programmes
- Master's Degree Programme in Tourism and Service Business
Teachers
- Marika Vartiainen
- Maria Kangasniemi-Haapala
Teacher in charge
Marika Vartiainen
Groups
-
MRMI20SYTourism and Service Business, master studies
Objective
You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.
Content
How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?
Evaluation scale
1-5