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Service design in development projectLaajuus (5 cr)

Code: RO00EH33

Credits

5 op

Objective

You know how to use the most important concepts of service design
You can acquire, interpret and evaluate user information to support development work
You can utilize the most important tools of service design

Content

How do you collect and analyze customer and user information?
How do you utilize service design in a development task?

Enrollment

06.11.2023 - 17.11.2023

Timing

01.01.2024 - 30.04.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Department of Construction and Energy Engineering

Campus

Kouvola Campus

Teaching languages
  • Finnish
Seats

15 - 30

Degree programmes
  • Degree Programme in Robotics and Artificial Intelligence
Teachers
Groups
  • ROKV21SP
    Robotics and artificial intelligence, full-time studies

Objective

You know how to use the most important concepts of service design
You can acquire, interpret and evaluate user information to support development work
You can utilize the most important tools of service design

Content

How do you collect and analyze customer and user information?
How do you utilize service design in a development task?

Evaluation scale

1-5