Service productizationLaajuus (5 cr)
Code: MY00BJ11
Credits
5 op
Objective
You can model the service concept using different modelling methods.
You can engage customers and other stakeholders for service development.
You can commercialize service concepts.
Content
How can the service concept be modelled?
How can the service concept be estimated and can be further developed with different interest groups?
How service offerings are built and commercialized?
Qualifications
Customer interface and Conceptualization -modules
Materials
Service management, Service design project, Excursion, Leadership
Enrollment
08.04.2024 - 21.04.2024
Timing
02.09.2024 - 20.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
3 op
RDI portion
5 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
20 - 30
Degree programmes
- Degree Programme in Service Design
Teachers
- Hanna Nieminen
Teacher in charge
Sanna Haapanen
Groups
-
PAKV23KMService design, part-time studies
Objective
You can model the service concept using different modelling methods.
You can engage customers and other stakeholders for service development.
You can commercialize service concepts.
Content
How can the service concept be modelled?
How can the service concept be estimated and can be further developed with different interest groups?
How service offerings are built and commercialized?
Evaluation scale
1-5
Qualifications
Customer interface and Conceptualization -modules
Enrollment
06.04.2022 - 22.04.2022
Timing
12.11.2022 - 19.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
20 - 32
Degree programmes
- Degree Programme in Service Design
Teachers
- Hanna Nieminen
Teacher in charge
Sanna Haapanen
Groups
-
PAKV21KMService design, part-time studies
Objective
You can model the service concept using different modelling methods.
You can engage customers and other stakeholders for service development.
You can commercialize service concepts.
Content
How can the service concept be modelled?
How can the service concept be estimated and can be further developed with different interest groups?
How service offerings are built and commercialized?
Evaluation scale
1-5
Qualifications
Customer interface and Conceptualization -modules