Accommodation services (5 cr)
Code: MR00AF01-3004
General information
Enrollment
02.01.2019 - 14.01.2019
Timing
01.01.2019 - 19.05.2019
Number of ECTS credits allocated
5 op
Virtual portion
3 op
RDI portion
2 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Campus
Mikkeli Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Tourism and Service Business
Teachers
- Sirpa Sahinjoki
Teacher in charge
Sirpa Sahinjoki
Groups
-
MRMI18SM
Objective
You can use professional terminology related to accommodation services. You can describe the basic functions and processes (booking, reception and housekeeping services, etc.) and how they are related to each other. You are able to carry out the basic tasks of housekeeping and reception.
Content
What are the key professional concepts in accommodation services? What kind of operations and processes are included in accommodation services? How do you work in reception and housekeeping services? How do you operate with hotel software?
Evaluation scale
1-5
Assessment criteria, good (3)
Students can: a) use professional terminology systematically. b) look for information in the key information sources of the field. c) identify interrelated tasks. d )cooperate with customers, users and target groups. e )use the key models, methods, software and techniques of the professional field. f) work as a goal-oriented team member.
Qualifications
No prerequisites