Accommodation and conference services (5 cr)
Code: MR00DU43-3003
General information
Enrollment
14.12.2020 - 14.01.2021
Timing
11.01.2021 - 07.03.2021
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Tourism and Service Business
Teachers
- Sirpa Sahinjoki
Teacher in charge
Sirpa Sahinjoki
Groups
-
MRKT20SVTourism and service business, online studies
-
MRMI20SVTourism and Service Business, online studies
Objective
You can use the professional terminology related to conference and accommodation services.
You can describe the basic operations and processes and how they relate to each other.
What are the most important quality and responsibility factors in conference and accommodation services.
You know the meaning of sustainability in hospitality services.
You know how to operate in conference and accommodation services.
Content
What are the key terms and processes in accommodation and conference services?
What are the most important quality and responsibility factors in accommodation and conference services?
Evaluation scale
1-5