Service design (5 cr)
Code: TK00BK58-3008
General information
Enrollment
08.11.2021 - 21.11.2021
Timing
10.01.2022 - 15.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 45
Degree programmes
- Degree Programme in Business Information Technology
Teachers
- Marjo Puikkonen
Teacher in charge
Marjo Puikkonen
Groups
-
TKMI20SVBusiness Information Technology , online studies
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Evaluation scale
1-5
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.