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Service Design Project (5 cr)

Code: 601200916-3001

General information


Enrollment

20.08.2018 - 07.09.2018

Timing

01.08.2018 - 31.12.2018

Number of ECTS credits allocated

5 op

Virtual portion

3 op

RDI portion

5 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Campus

Kouvola Campus

Teaching languages

  • Finnish

Seats

20 - 50

Degree programmes

  • Degree Programme in Service Design
  • Degree Programme in Sales and Marketing

Teachers

  • KY Opettaja

Teacher in charge

Marjo Suviranta

Groups

  • MY16SA
  • PA16SA

Objective

You can utilise practical information and skills in the Service Design Project which is done in cooperation with the company.
You can operate in multidisciplinary team.

Content

How can methods and ways of action of the service design be utilised together in the developing of the service with the company?
How team and customer company can benefit from your own know-how?

Location and time

Contact the teacher

Teaching methods

Scheduled track:
Teaching organized according to timetable, in addition to working order share of the independent work as agreed.

Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching

Blended track:
Contact the teacher

Completion alternatives

The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching

Student workload

5 cr is 135 h.

Evaluation scale

1-5

Assessment methods and criteria

It is estimated: learning exercises and the student's self-reflection.
Grounds: contents, plane of exercises and the student's own estimate of the learning.
Active participation and approved assignments
Excellent (5), Good (4-3), Satisfactory (2-1) Fail (0)

Qualifications

Basic knowledge about the service design and the conceptualization of the service are required