Service design as a tool for development (5 cr)
Code: AV00CZ86-3002
General information
Timing
13.01.2020 - 31.05.2020
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Open UAS and Continuing Education
Campus
Ecampus
Teaching languages
- Finnish
Degree programmes
- Master's Degree Programme in Service Design
Teachers
- Marjaana Roponen
Teacher in charge
Marjaana Roponen
Groups
-
AVKKDIPLJOHT20KAvoin AMK, Johtamisen ja esimiestyön kk-diplomi
Objective
You can define service design concepts and methods.
You can use basic service design methods.
You can identify and evaluate the possibilities of service design as a tool for development and strategic planning.
Content
What are service design key concepts and methods?
How do I use service design methods?
How can service design be used as a tool for development and strategic planning?
Evaluation scale
1-5