Business concepts and service systems in hospitality business (5 cr)
Code: MR00DU56-3001
General information
Enrollment
12.04.2021 - 25.04.2021
Timing
30.08.2021 - 31.12.2021
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Campus
Mikkeli Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Tourism and Service Business
Teachers
- Tuula Höglund
- Hanna Pajari-Seppänen
Teacher in charge
Tuula Höglund
Groups
-
MRMI20SP
-
MRMI20KPTourism and Service Business, full-time studies
Objective
You know different hospitality business concepts and service systems.
You are able to define the requirements for successful business.
You familiarize yourself with the principles of planning different hospitality business concepts and service systems.
You are able to find sources of information when planning and developing hospitality business.
Content
What do hospitality business concepts and service systems mean?
What are the requirements for successful hospitality business?
How to plan hospitality business concepts and service systems?
Evaluation scale
1-5