Business concepts and service systems in hospitality business (5 cr)
Code: MR00DU56-3004
General information
Enrollment
06.04.2022 - 22.04.2022
Timing
29.08.2022 - 18.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
1 op
RDI portion
2 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Campus
Mikkeli Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Tourism and Service Business
Teachers
- Hanna Pajari-Seppänen
- Tuija Silfer-Karppanen
Teacher in charge
Hanna Pajari-Seppänen
Groups
-
MRMI21SPTourism and Service Business, full-time studies
Objective
You know different hospitality business concepts and service systems.
You are able to define the requirements for successful business.
You familiarize yourself with the principles of planning different hospitality business concepts and service systems.
You are able to find sources of information when planning and developing hospitality business.
Content
What do hospitality business concepts and service systems mean?
What are the requirements for successful hospitality business?
How to plan hospitality business concepts and service systems?
Evaluation scale
1-5