Service design (5 cr)
Code: PY00CX63-3002
General information
Enrollment
20.08.2018 - 07.09.2018
Timing
01.08.2018 - 31.12.2018
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
15 - 26
Degree programmes
- Degree Programme in Service Design
Teachers
- Sanna Haapanen
- Marjo Suviranta
Teacher in charge
Marjo Suviranta
Groups
-
PAKV18SYService design, master studies
Objective
You can define service design at the theoretical and practical levels.
You can define the basic concepts and ways of action in service design.
You can utilise the central methods of service design.
You can identify the possibilities of service design as a tool in strategic level planning.
Content
What are the central concepts of service design?
How do I utilise the methods of service design in development tasks?
How can service design be applied as a tool of planning at strategic level?