Study Guide

Objective

Client-orientation
• you are able to encounter clients as active participants in their own care
• you are able to evaluate clients’ resources and support them in the planning, implementation and assessment of their care
• you are able to engage in professional interaction with clients of different ages

The operational environment in social and health care
• you know the organization of health and social care in Finland, and you understand how the services are produced, offered, controlled and monitored
• you are familiar and able to comply with the main current operational policies in social and health care
• you are able to guide the client/patient to using the appropriate public and private sector social and health care services and third sector services in order to promote his/her health and well-being
• you know the significance of different treatment and service units as parts of treatment and service processes
• you are able to utilize electronic services as part of the overall treatment of the patient /client
• you are able to utilize social media in your nursing work and keep your private and professional roles separated in your use of social media

Content

Client-orientation
• influence of health and illness on the client’s life
• strengths approach
• client’s rights and participation in choosing and developing services
• professional interaction, dialogue, client work skills, communication skills

The operational environment in social and health care
• provision and organization of social and health care services by the public, private and third sector
• patient education and monitoring of social and health care services
• current strategies and policies
• organization of social and health care services
• responsibilities for provision and organisation of social and health care services
• service structures in social and health care
• client-oriented and multiprofessional service provision
• treatment and service chains of social and health care
• current social- and health-related political strategies and policies
• eHealth services and their special characteristics
• social media in nursing

Location and time

Not in the use in this course. Individual performance with the timetable is possible.

Materials

Lecture material, the internet pages of public and private health care system, production, supervising and control in Finland. Directions of Custom's rights and feed back of the health care service system. The custom and the patient oriented approach.National social and health programmes on Social and Health Ministry page. Obligatory and recommended literature will be given.

Teaching methods

Scheduled track:
Lectures, discussions and small group exercises in the class room. Instructed reading assignment to the next lesson and discussions will be given, e.g. by using internet. The written assignment and the written exam.

Blended track:
Not in the use in this course. Individual performance with the timetable is possible.

Evaluation scale

1-5

Assessment methods and criteria

The evaluation of the student's performance is based on:
- preparation for the lectures with the given material
- participation in discussion and building the common knowledge in the class room
- orientation based on written assignment and/or exam.
The familiarizing with the objectives and content of the course is needed.

Qualifications

You have proven your competence in the module of Professional basics in nursing (30 ECTS)