Communication skills in health care and social services (5 cr)
Code: SJ00CV50-3002
General information
Enrollment
02.01.2019 - 14.01.2019
Timing
03.01.2019 - 31.07.2019
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Savonlinna Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Master's Degree Programme in Development and Leadership in Health Care and Social Services
Teachers
- Tiina Luukkainen
- Helena Horn
Teacher in charge
Helena Horn
Groups
-
SJSA18SY
Objective
Students recognize the elements of successful interaction and are able to apply them in your own work.
Students can evaluate and develop your own skills in oral, written communication both in Finnish and in English.
Student can evaluate and develop a multidisciplinary organization's communication both in Finnish and in English.
Students can evaluate and develop communication in your international work community.
Content
What are the theoretical approaches to and practical tools of communication and interaction and how do you apply them to your work?
How do you evaluate and develop organizational communication?
How do you assess your industry and use the Finnish-speaking and English-language source material for the development of your work?
How do you communicate within an organization and make know-how visible in Finnish and in English?
How do you communicate successfully in negotiation and conflict situations in a work community?
Evaluation scale
1-5
Assessment criteria, good (3)
a) Students can find, study, produce and evaluate critically multidisciplinary data in their field of expertise.
b) Students can solve demanding problems in research, development and innovation.
c) Students can evaluate and manage independently operations involving individuals and teams.
d) Students can be responsible for operations and develop them independently.
e) Students can evaluate different stategic approaches and justify their use in terms of management and development.
f) Students can work independently in the expert duties of their professional field or as entrepreneurs.
In addition, the assessment of UAS language studies bases on The Common European Frame of Reference and the skill level descriptions drafted by the Finnish UAS’s for the assessment of Finnish