Quality and environmental management (5 cr)

Code: LL00CP68-3003

General information

Enrollment: 14.12.2020 - 14.01.2021
Registration for the implementation has ended.

Timing: 11.01.2021 - 07.05.2021
Implementation has ended.

Number of ECTS credits allocated: 5 cr

Local portion: 5 cr

Mode of delivery: Contact learning

Unit: Department of Logistics and Marine Technology

Campus: Kotka Campus

Teaching languages: Finnish

Degree programmes: Degree Programme in Business Logistics

Teachers: Salla Vaahersalo

Teacher in charge: Salla Vaahersalo

Groups: LLKT19SM
Business Logistics, part-time studies

Course: LL00CP68

No reservations found for realization LL00CP68-3003!

Objective

You are familiar with the most common QHSE management systems (safety, health, quality, environmental) and you understand how they can be utilized in business management.
You are familiar with logistics service quality dimensions in demand-supply chains and common quality indicators and you are able to analyse the quality of logistics services.

Content

What are the most common management systems?
How can management systems be utilized?
What are the quality dimensions of logistics services?
How can logistics service quality be measured?

Evaluation scale

1-5

Qualifications

Basics of business studies
Basics of logistics