Skip to main content

Client-oriented evaluation and development of social and health services (5 cr)

Code: SJ00DU99-3004

General information


Enrollment
06.04.2022 - 22.04.2022
Registration for the implementation has ended.
Timing
01.08.2022 - 31.12.2022
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
2 cr
Virtual portion
3 cr
Mode of delivery
Blended learning
Unit
Department of Social Services and Health Care
Campus
Mikkeli Campus
Teaching languages
Finnish
Seats
20 - 40
Degree programmes
Master's Degree Programme in Development and Leadership in Health Care and Social Services
Teachers
Päivi Lifflander
Groups
SJMI22KY
Development and Leadership in Health Care and Social Services, master studies
Course
SJ00DU99
No reservations found for realization SJ00DU99-3004!

Objective

You can develop and evaluate customer-oriented social and health services and methods in cooperation with different actors. 
You can use foresight data and information in the development of services. 
You can apply quality management methods and processes to the evaluation and development of client-oriented services. 
You can reform and carry out customer-oriented services as part of strategic management.

Content

What does customer orientation mean in the development of services and how do you collect and evaluate this data and information?
How do you use development and evaluation methods in social and health services?
How do you reform and carry out customer-oriented services as part of strategic management?
How do you use foresight data and information in the development of services?

Evaluation

Students can
- find, process and evaluate knowledge in her special line.
- solve exacting problems in research-, development and/or innovation work.
- be responsible and develop actions independently.

Course material

Opiskelumateriaali ilmoitetaan Learn-alustalla.

Study forms and methods

Työviikkopohjaisessa väylässä Ilmoittautuessasi tälle opintojakson toteutukselle osallistut työjärjestyksen mukaiseen opetukseen ja ohjaukseen. Opiskelusi rytmittyy työjärjestyksen mukaisten ryhmätapaamisten ja itsenäisesti tehtävien oppimistehtävien mukaan.


Työhön integroitu väylä:-


Opintoja nopeuttavana vaihtoehtona: voit ilmoittautua aikaisemmin opintonsa aloittaneelle ryhmälle tarjottavalle vastaavalle toteutukselle.

RDI and work-related cooperation

Työelämän asiantuntijavierailu lähiopetustunnilla.

Timing of exams and assignments

Tehtävien määräajat ilmoitetaan Learn-alustalla.

International cooperation

-

Student workload

Opiskelijan työmäärä on 135 tuntia.

Evaluation scale

1-5

Assessment methods and criteria

YAMK-taso 7 kriteeristö

Go back to top of page