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Business concepts and service systems in hospitality business (5 cr)

Code: MR00DU56-3005

General information


Enrollment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 23.10.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

1 op

Mode of delivery

Distance learning

Campus

Ecampus

Teaching languages

  • Finnish

Seats

20 - 60

Degree programmes

  • Degree Programme in Tourism and Service Business

Teachers

  • Tuula Höglund
  • Hanna Pajari-Seppänen

Teacher in charge

Hanna Pajari-Seppänen

Groups

  • MRKT21SV
    Tourism and service business, online studies
  • MRMI21SV
    Tourism and Service Business, online studies

Objective

You know different hospitality business concepts and service systems.
You are able to define the requirements for successful business.
You familiarize yourself with the principles of planning different hospitality business concepts and service systems.
You are able to find sources of information when planning and developing hospitality business.

Content

What do hospitality business concepts and service systems mean?
What are the requirements for successful hospitality business?
How to plan hospitality business concepts and service systems?

Evaluation scale

1-5