Skip to main content

Future challenges in hospitality services (5 cr)

Code: MR00CV64-3006

General information


Enrolment

15.08.2022 - 04.09.2022

Timing

21.10.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

RD proportion (cr)

1 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages

  • Finnish

Seats

20 - 30

Degree programmes

  • Master's Degree Programme in Tourism and Service Business

Teachers

  • Riitta Tuikkanen
  • MR Opettaja 4 MRNY

Responsible person

Riitta Tuikkanen

Student groups

  • MRMI22SY
    Tourism and Service Business, master studies
  • Future challenges in hospitality services MR00CV64-3006 / 10.11.2022 09:00 - 16:00
  • Future challenges in hospitality services MR00CV64-3006 / 11.11.2022 09:00 - 16:00
  • Future challenges in hospitality services MR00CV64-3006 / 01.12.2022 09:00 - 16:00

Objective

You are able to find, study, produce and critically evaluate multidisciplinary foresight information about the changes in the customer behavior and business environment of hospitality services.
You are able to utilize your foresight and innovation knowhow in solving demanding problems in experience and service business.
You are able to evaluate and justify the importance of foresight and innovations in managing and developing hospitality business at strategic level.

Content

How do you find, study, produce and critically evaluate multidisciplinary foresight information about the changes in the customer behavior and business environment of hospitality services?
How do you use your foresight and innovation knowhow in solving demanding problems in experience and service business?
What is the meaning of foresight and innovations in managing and developing hospitality business and in strategic decision-making?

Evaluation scale

1-5