Responsibility in hospitality business development (5 cr)

Objective

You can describe the relevant assessment methods and indicatiors of responsiblity in regional destinations and at national level.
You can search for foresight data related to responsibility in hospitality business.
You can plan, implement and assess a development project related to responsible hospitality business.

Content

What are the positive and negative sociocultural, ecological and economic impacts of the hospitality field?
What are the relevant assessment methods and indicators of responsiblity in regional destinations and at national level?
How do you anticipate the global sociocultural, ecological and economic changes and risks related to responsible development of the field?
How do you plan, implement and assess a development project to improve the responsibility of enterprises, networks of enterprises or destinations?

Course material

The links and articles after each topic in Learn.

Study forms and methods

Today’s customers, restaurant visitors, hotel bookers care about sustainability and responsibility. They want to know that the companies they give their business to follow environmentally, socially and culturally sound practices. Responsibility-minded hospitality leaders can improve efficiency and attract a growing number of customers looking for environmentally and socially responsible products and services.
The goal of this course is to identify the current and anticipated skills shortages in the hospitality industry, which correspond to the integration and application of various sustainable activities.

Themes:
1) Positive and negative socio-cultural, ecological and economic impacts of hospitality
2) The relevant methods and indicators of responsibility at regional and national level
3) The global socio-cultural, ecological and economic changes and risks

RDI and work-related cooperation

There are no live lectures or group work in this course.

Student workload

5 ECTS

Further information

This course is included in 'Diploma of higher education in tourism and service business management' by Xamk Pulse.
Xamk's degree students cannot enroll on Xamk Pulse's courses.

Evaluation scale

Approved/Failed

Assessment methods and criteria

Students can
- use professional vocabulary and concepts in an expert way in different situations.
- critically evaluate information sources related to responsibility in hospitality business.
- work as team members in working life expert duties and identify and describe the problems of responsibility in hospitality business.
- evaluate operations in customer, user and target group situations concerning responsibility in hospitality business.
- choose appropriate models, methods, software and techniques for developing responsibility in hospitality business according to the purpose and justify these choices.
- apply critically the ethical principles of hospitality business in different situations.