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Digital information in hospitality business (5 cr)

Code: MR00DU65-3004

General information

Enrollment

06.04.2023 - 21.04.2023

Timing

04.09.2023 - 17.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

4 op

RDI portion

3 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Campus

Ecampus

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Degree Programme in Tourism and Service Business

Teachers

  • Laura Pulkkinen

Teacher in charge

Laura Pulkkinen

Groups

  • MRKT21SV
    Tourism and service business, online studies
  • MRMI21KV
    Tourism and Service Business, online studies
  • MRMI21SV
    Tourism and Service Business, online studies
  • MRMI21SP
    Tourism and Service Business, full-time studies

Objective

You understand the purpose of information in the development of services and business in the hospitality field.
You can describe the main principles of knowledge-based management and implement them in hospitality business.

Content

How can the use of data improve the service business?
Which are the main priciples of knowledge-based management in hospitality business?
How can the data flows in the organization be described and information applied in management and development?
The course involves a practical project with a case company or organization (3 ECTS credits).

Evaluation scale

1-5