Quality of a digital service (5 cr)
Code: SA00CZ32-3005
General information
- Enrollment
-
02.01.2019 - 14.01.2019
Registration for the implementation has ended.
- Timing
-
01.02.2019 - 22.04.2019
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Distance learning
- Unit
- Department of Information Technology
- Campus
- Mikkeli Campus
- Teaching languages
- Finnish
- Seats
- 20 - 35
- Degree programmes
- Master's Degree Programme in eServices and Digital Archiving
Objective
You can design and develop digital services according to quality requirements. You can evaluate the quality of digital service and you can identify the quality requirements of the digital service. You can apply usability and user centered design methods for digital services You can document the service development also from the user experience point of view
Content
What defines the quality of digital services? How to recognize user requirements in digital service design and production? How to assure the quality of digital services: how quality is measured, tested and monitored? How to measure and document user experience?
Evaluation
a. evaluate and make critical use of multidisciplinary data in their field of expertise by producing new points of view d. be responsible for operations and develop them independently and systematically e. use new strategic approaches as management tools in complex and unfamiliar situations
Study forms and methods
Työviikkopohjainen oppimisväylä:
Itsenäistä verkko-opiskelua ajalla 1.2. - 22.4.2019.
Opintoja nopeuttava oppimisväylä:
Sovittava erikseen viimeistään opintojakson alkaessa.
Työhön integroitu oppimisväylä:
Osaamisen näyttö tai aikaisempien opintojen hyväksiluku mahdollista. Sovittavissa tapauskohtaisesti viimeistään opintojakson alkaessa.
Student workload
Keskimäärin 135h itsenäistä opiskelua.
Evaluation scale
1-5
Assessment methods and criteria
Esitellään opintojakson alkaessa.