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Practical training of a tourism and hospitality employeeLaajuus (15 cr)

Code: MR00FD87

Credits

15 op

Objective

You know the values, strategy, operational and financial foundations of your practical training organisation and the different tasks involved.
You are able to work as a team member in customer and other service and/or production roles in your practical training place in line with the organisation's objectives.
You are able to apply your service and/or production skills in the tourism and hospitality sector.
You are able to describe and analyse the service and production processes of your practical training place from the perspective of responsibility, multiculturalism, hospitality and digitalisation.
You deepen your professional skills through your practical training.

Content

How do values, strategies, action plan and finances steer the work of the practical training organisation?
What type of duties are there in the practical training organisation?
How do you perform customer, service and/or production tasks as a team member in line with the objectives of the practical training organisation?
How do you apply your customer, service and/or production skills in the organisation in your work during practical training?
What are the service and/or production processes of the practical training place in terms of responsible operations, multiculturalism, hospitality and digitalisation?
How do you assess your own development as a student of hospitality management?

Enrollment

14.12.2024 - 12.01.2025

Timing

13.01.2025 - 31.12.2025

Number of ECTS credits allocated

15 op

Virtual portion

1 op

Mode of delivery

94 % Contact teaching, 6 % Distance learning

Unit

Department of Tourism, Hospitality Management and Youth Work

Campus

Mikkeli Campus

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Tourism and Hospitality Management
Teachers
  • Tiina Tuovinen
Teacher in charge

Tiina Tuovinen

Groups
  • MRAMI25KV
    Tourism and hospitality, online studies

Objective

You know the values, strategy, operational and financial foundations of your practical training organisation and the different tasks involved.
You are able to work as a team member in customer and other service and/or production roles in your practical training place in line with the organisation's objectives.
You are able to apply your service and/or production skills in the tourism and hospitality sector.
You are able to describe and analyse the service and production processes of your practical training place from the perspective of responsibility, multiculturalism, hospitality and digitalisation.
You deepen your professional skills through your practical training.

Content

How do values, strategies, action plan and finances steer the work of the practical training organisation?
What type of duties are there in the practical training organisation?
How do you perform customer, service and/or production tasks as a team member in line with the objectives of the practical training organisation?
How do you apply your customer, service and/or production skills in the organisation in your work during practical training?
What are the service and/or production processes of the practical training place in terms of responsible operations, multiculturalism, hospitality and digitalisation?
How do you assess your own development as a student of hospitality management?

Yksilölliset oppimisväylät

Restonomi- opintoihin kuuluva pakollinen harjoittelu.
Opiskelija suorittaa harjoittelun oman aikataulunsa mukaisesti.
Harjoittelusta sovitaan oman opiskelijavastaavan kanssa.

TKI ja työelämäyhteistyö

Harjoittelu tehdään alan toimipaikoissa.

Tentit ja muut määräajat

Harjoittelusta laaditaan suunnitelma sekä harjoitteluraportti.

Opiskelijan työmäärä

1 op vastaa noin 27 tuntia opiskelijan työtä.

Evaluation scale

Approved/Failed