Service designLaajuus (5 cr)
Code: B69900216
Credits
5 op
Responsible person
- Jomi Fagerström
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Enrollment
08.04.2024 - 21.04.2024
Timing
09.09.2024 - 20.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 30
Degree programmes
- Degree Programme in Service Design
Teachers
- Sanna Haapanen
Teacher in charge
Sanna Haapanen
Groups
-
Master_eKampus
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Evaluation scale
1-5
Enrollment
08.04.2024 - 21.04.2024
Timing
09.09.2024 - 03.11.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- English
Seats
20 - 30
Degree programmes
- Degree Programme in Service Design
Teachers
- KY Opettaja
Teacher in charge
Sanna Haapanen
Groups
-
Master_eKampus
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Materials
Lecture materials and links provided by teachers.
Teaching methods
Scheduled track:
Network teaching, independent working
Teaching, lectures, teamwork and individual tasks
Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching
Blended track:
Contact the teacher
Employer connections
The independent task for this study module should have connection to working life
Evaluation scale
1-5
Enrollment
08.01.2024 - 28.01.2024
Timing
15.01.2024 - 01.05.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
1 - 30
Degree programmes
- Degree Programme in Service Design
Teachers
- Sanna Haapanen
Teacher in charge
Sanna Haapanen
Groups
-
Master_eKampus
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Evaluation scale
1-5
Enrollment
06.04.2023 - 21.04.2023
Timing
11.09.2023 - 31.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 30
Degree programmes
- Degree Programme in Service Design
Teachers
- Sanna Haapanen
Teacher in charge
Sanna Haapanen
Groups
-
Master_eKampus
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Evaluation scale
1-5
Enrollment
07.11.2022 - 18.11.2022
Timing
16.01.2023 - 01.05.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
1 - 30
Degree programmes
- Degree Programme in Service Design
Teachers
- Sanna Haapanen
Teacher in charge
Sanna Haapanen
Groups
-
Master_eKampus
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Evaluation scale
1-5
Enrollment
15.08.2022 - 04.09.2022
Timing
03.10.2022 - 27.11.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
4 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- English
Seats
20 - 30
Teachers
- Sofia Forsberg
- Johanna Säynäjäkangas
Teacher in charge
Sanna Haapanen
Groups
-
Master_eKampus
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Materials
Lecture materials and links provided by teachers.
Teaching methods
Scheduled track:
Network teaching, independent working
Teaching, lectures, teamwork and individual tasks
Independent track:
The learning process that has been integrated into the work will be possible if in your assignments you can develop the know-how that has been mentioned in the objectives and contents of the study module. Contact the teacher of the study module before the beginning of the study module in good time to determine it
• is the learning process that has been integrated into the work possible in your own assignment
• what kind evidence you are able to give from your know-how
• witch parts of the study module you have to participate in teaching
Blended track:
Contact the teacher
Employer connections
The independent task for this study module should have connection to working life
Evaluation scale
1-5
Enrollment
06.04.2022 - 22.04.2022
Timing
12.09.2022 - 18.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
4 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 30
Teachers
- Sanna Haapanen
Teacher in charge
Sanna Haapanen
Groups
-
Master_eKampus
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Evaluation scale
1-5
Enrollment
08.11.2021 - 21.11.2021
Timing
10.01.2022 - 30.04.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
4 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 30
Teachers
- Sanna Haapanen
Teacher in charge
Sanna Haapanen
Groups
-
Master_eKampus
Objective
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.
Content
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?
Evaluation scale
1-5