Study Guide

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material

Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: emma.mikkonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not incuded

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment: 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and healthcare work environment

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: emma.mikkonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5

Social and healthcare work environment:Online-exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material

Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not incuded

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment: 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and healthcare work environment

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: emma.mikkonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5

Social and healthcare work environment:Online-exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material
Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi
Social and healthcare work environment: emma.mikkonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment : 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and health care work environment.

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: emma.mikkonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5
Social and healthcare work environment: Written report Pass/Failed, online exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Työviikkopohjaisessa väylässä Sosiaali- ja terveydenhuollon toimintaympäristö -osuus (2 op) on kampusten yhteisenä verkko-opintoina ja voit opiskella aiheen Sinulle sopivana ajankohtana opintojakson aikana. Ohjaus ja omahoitoon tukeminen -osio (3 op) toteutuu kampuskohtaisina verkko-opintoina sisältäen verkkoluentoja, luentotallenteita ja opettajan ohjaustunteja sekä parityöskentelyä.

Työhön integroitu oppimisväylä:
Osio Ohjaus- ja omahoidon tukeminen (3 op) on mahdollista suorittaa työelämässä, jos työnkuvaan kuuluu asiakkaan tai potilaan ohjaus eri muodoissaan. Suoritustavasta sovitaan osion vastuuopettajan kanssa viimeistän heti opintojaksoinfon jälkeen.

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua. Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Sosiaali- ja terveydenhuollon toimintaympäristö -osuuden materiaaleissa on työelämäedustajien videoita ja työelämästä tulevia esimerkkejä.

Ohjaus ja omahoitoon tukeminen -osion materiaaleissa on työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.

Tämä opintojakso ei sisällä harjoittelua.

Tentit ja muut määräajat

Sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta on Exam-tentti, joka tulee tehdä opintojakson päättymiseen mennessä.

Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä, mutta se määritellään terkemmin opintojaksoinfossa

Opiskelijan työmäärä

Sosiaali- ja terveydenhuollon toimintaympäristö -osuus on laajuudeltaan 2 op, mikä vastaa 54 h opiskelijan työtä.
Ohjaus ja omahoitoon tukeminen -osio on 3 op vastaten 81 tuntia. Kontaktiopetukseen osallistuminen on vapaaehtoista.

Toteutuksen osien kuvaus

Opintojakso koostuu ohjaus ja omahoidon tukeminen -osuudesta (3 op) ja sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta (2op).

Toimintaympäristön osuus on itsenäisenä verkko-opiskeluna. Itsenäinen opiskelu edellyttää tavoitteellisuutta, vastuunottamista ja ajankäytön suunnittelua, mitkä tukevat yrittäjämäisiä valmiuksia.

Ohjaus ja omahoitoon tukeminen -osiossa kehität suunnittelutaitojasi asiakaspalveluvalmiuksia ja digitaalista osaamistasi.

Further information

Opintojakson opettajat:
Sosiaali- ja terveydenhuollon toimintaympäristö -osuus toteutuu Xamkin kampusten yhteistoteutuksena.
Ohjaus ja omahoidon tukemisen osuuden vastuuopettajana on Emma Mikkonen.

Evaluation scale

1-5

Assessment methods and criteria

Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä. (arviointiasteikko 1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan numeraalisesti (1-5) kirjallisen raportin perusteella.
Arvosanojen pisterajat esitellään Learn-ympäristössä.
Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Työviikkopohjaisessa väylässä Sosiaali- ja terveydenhuollon toimintaympäristö -osuus (2 op) on kampusten yhteisenä verkko-opintoina ja voit opiskella aiheen Sinulle sopivana ajankohtana opintojakson aikana. Ohjaus ja omahoitoon tukeminen -osio (3 op) toteutuu kampuskohtaisina verkko-opintoina sisältäen verkkoluentoja, luentotallenteita ja opettajan ohjaustunteja sekä parityöskentelyä.

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua. Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Sosiaali- ja terveydenhuollon toimintaympäristö -osuuden materiaaleissa on työelämäedustajien videoita ja työelämästä tulevia esimerkkejä.

Ohjaus ja omahoitoon tukeminen -osion materiaaleissa on työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.

Tämä opintojakso ei sisällä harjoittelua.

Tentit ja muut määräajat

Sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta on Exam-tentti, joka tulee tehdä opintojakson päättymiseen mennessä.

Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä, mutta se määritellään terkemmin opintojaksoinfossa

Kansainvälinen yhteistyö

-

Opiskelijan työmäärä

Sosiaali- ja terveydenhuollon toimintaympäristö -osuus on laajuudeltaan 2 op, mikä vastaa 54 h opiskelijan työtä.
Ohjaus ja omahoitoon tukeminen -osio on 3 op vastaten 81 tuntia. Kontaktiopetukseen osallistuminen on vapaaehtoista.

Toteutuksen osien kuvaus

Opintojakso koostuu ohjaus ja omahoidon tukeminen -osuudesta (3 op) ja sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta (2op).


1.Toimintaympäristön osuus on itsenäisenä verkko-opiskeluna. Itsenäinen opiskelu edellyttää tavoitteellisuutta, vastuunottamista ja ajankäytön suunnittelua, mitkä tukevat yrittäjämäisiä valmiuksia.
2. Ohjaus- ja omahoidon osuus 2op. Toteutetaan joustavina verkko-opintoina. Lisäksi oppimisen tueksi tarjolla 8h yhteisiä verkkotapaamisia.
3. Motivoiva haastattelu 1 op. Toteutetaan kampuksella simulaatioharjoituksena.

Further information

Opintojakson opettajat:
Sosiaali- ja terveydenhuollon toimintaympäristö -osuus toteutuu Xamkin kampusten yhteistoteutuksena.
Ohjaus ja omahoidon tukemisen osuuden opettajana on Savonlinnassa Niina Luukkonen ja Jaana Dillström

Evaluation scale

1-5

Assessment methods and criteria

1. Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä. (arviointiasteikko 1-5).
2. Ohjaus- ja omahoidon osuus 2 op. Arviointi hyv/hyl.
3. Motivoiva haastattelu 1 op. Arviointi hyv/hyl. 100% läsnäolo vaaditaan.
Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material

Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not incuded

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment: 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and healthcare work environment

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5

Social and healthcare work environment:Online-exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua. Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Materiaaleissa on työelämäedustajien videoita ja työelämästä tulevia esimerkkejä.

Tentit ja muut määräajat

Sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta on Exam-tentti, joka tulee tehdä opintojakson päättymiseen mennessä.

Opiskelijan työmäärä

Opintojakso on laajuudeltaan 5op, mikä vastaa 135h opiskelijan työtä.

Toteutuksen osien kuvaus

Opintojakso koostuu ohjaus ja omahoidon tukeminen -osuudesta (3 op) ja sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta (2op).

1.Toimintaympäristön osuus on itsenäisenä verkko-opiskeluna. Itsenäinen opiskelu edellyttää tavoitteellisuutta, vastuunottamista ja ajankäytön suunnittelua, mitkä tukevat yrittäjämäisiä valmiuksia.
2. Ohjaus- ja omahoidon osuus 2op. Toteutetaan joustavina verkko-opintoina. Lisäksi oppimisen tueksi tarjolla 8h yhteisiä verkkotapaamisia.
3. Motivoiva haastattelu 1 op. Toteutetaan kampuksella simulaatioharjoituksena.

Further information

Opintojakson opettajat:
Sari Pölönen (Sosiaali- ja terveydenhuollon toimintaympäristö)
Niina Luukkonen (ohjaus- ja omahoito)
Jaana Dillström ja Niina Luukkonen (Motivoiva haastattelu)

Evaluation scale

1-5

Assessment methods and criteria

1. Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä. (arviointiasteikko 1-5).
2. Ohjaus- ja omahoidon osuus 2 op. Arviointi hyv/hyl.
3. Motivoiva haastattelu 1 op. Arviointi hyv/hyl. 100% läsnäolo vaaditaan.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material

Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not incuded

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment: 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and healthcare work environment

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5

Social and healthcare work environment:Online-exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Työviikkopohjaisessa väylässä Sosiaali- ja terveydenhuollon toimintaympäristö -osuus (2 op) on kampusten yhteisenä verkko-opintoina ja voit opiskella aiheen Sinulle sopivana ajankohtana opintojakson aikana. Ohjaus ja omahoitoon tukeminen -osio (3 op) toteutuu kampuskohtaisina verkko-opintoina sisältäen verkkoluentoja, luentotallenteita ja opettajan ohjaustunteja sekä parityöskentelyä.

Työhön integroitu oppimisväylä:
Osio Ohjaus- ja omahoidon tukeminen (3 op) on mahdollista suorittaa työelämässä, jos työnkuvaan kuuluu asiakkaan tai potilaan ohjaus eri muodoissaan. Suoritustavasta sovitaan osion vastuuopettajan kanssa viimeistän heti opintojaksoinfon jälkeen.

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua. Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Sosiaali- ja terveydenhuollon toimintaympäristö -osuuden materiaaleissa on työelämäedustajien videoita ja työelämästä tulevia esimerkkejä.

Ohjaus ja omahoitoon tukeminen -osion materiaaleissa on työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.

Tämä opintojakso ei sisällä harjoittelua.

Tentit ja muut määräajat

Sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta on Exam-tentti, joka tulee tehdä opintojakson päättymiseen mennessä.

Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä, mutta se määritellään terkemmin opintojaksoinfossa

Opiskelijan työmäärä

Sosiaali- ja terveydenhuollon toimintaympäristö -osuus on laajuudeltaan 2 op, mikä vastaa 54 h opiskelijan työtä.
Ohjaus ja omahoitoon tukeminen -osio on 3 op vastaten 81 tuntia. Kontaktiopetukseen osallistuminen on vapaaehtoista.

Toteutuksen osien kuvaus

Opintojakso koostuu ohjaus ja omahoidon tukeminen -osuudesta (3 op) ja sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta (2op).

Toimintaympäristön osuus on itsenäisenä verkko-opiskeluna. Itsenäinen opiskelu edellyttää tavoitteellisuutta, vastuunottamista ja ajankäytön suunnittelua, mitkä tukevat yrittäjämäisiä valmiuksia.

Ohjaus ja omahoitoon tukeminen -osiossa kehität suunnittelutaitojasi asiakaspalveluvalmiuksia ja digitaalista osaamistasi.

Further information

Opintojakson opettajat:
Sosiaali- ja terveydenhuollon toimintaympäristö -osuus toteutuu Xamkin kampusten yhteistoteutuksena.
Ohjaus ja omahoidon tukemisen osuuden vastuuopettajana on Susanna Suvimaa

Evaluation scale

1-5

Assessment methods and criteria

Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä. (arviointiasteikko 1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan numeraalisesti (1-5) kirjallisen raportin perusteella.
Arvosanojen pisterajat esitellään Learn-ympäristössä.
Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Työviikkopohjaisessa väylässä Sosiaali- ja terveydenhuollon toimintaympäristö -osuus (2 op) on kampusten yhteisinä verkko-opintoina ja voit opiskella aiheen Sinulle sopivana ajankohtana opintojakson aikana. Ohjaus ja omahoitoon tukeminen -osio (3 op) toteutuu kampuskohtaisina opintoina sisältäen lähiopetusta, johon on mahdollista osallistua myös etäyhteyksin sekä parityöskentelyä.

Työhön integroitu oppimisväylä:
Osio Ohjaus- ja omahoidon tukeminen (3 op) on mahdollista suorittaa työelämässä, jos työnkuvaan kuuluu asiakkaan tai potilaan ohjaus eri muodoissaan. Suoritustavasta sovitaan osion vastuuopettajan kanssa viimeistän heti opintojaksoinfon jälkeen.

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua. Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Sosiaali- ja terveydenhuollon toimintaympäristö -osuuden materiaaleissa on työelämäedustajien videoita ja työelämästä tulevia esimerkkejä.

Ohjaus ja omahoitoon tukeminen -osion materiaaleissa on työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.

Tämä opintojakso ei sisällä harjoittelua.

Tentit ja muut määräajat

Sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta on Exam-tentti, joka tulee tehdä opintojakson päättymiseen mennessä.

Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä, mutta se määritellään terkemmin opintojaksoinfossa

Opiskelijan työmäärä

Sosiaali- ja terveydenhuollon toimintaympäristö -osuus on laajuudeltaan 2 op, mikä vastaa 54 h opiskelijan työtä.
Ohjaus ja omahoitoon tukeminen -osio on 3 op vastaten 81 tuntia. Kontaktiopetukseen osallistuminen on vapaaehtoista.

Toteutuksen osien kuvaus

Opintojakso koostuu ohjaus ja omahoidon tukeminen -osuudesta (3 op) ja sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta (2op).

Toimintaympäristön osuus on itsenäisenä verkko-opiskeluna. Itsenäinen opiskelu edellyttää tavoitteellisuutta, vastuunottamista ja ajankäytön suunnittelua, mitkä tukevat yrittäjämäisiä valmiuksia.

Ohjaus ja omahoitoon tukeminen -osiossa kehität suunnittelutaitojasi asiakaspalveluvalmiuksia ja digitaalista osaamistasi.

Further information

Opintojakson opettajat:
Sosiaali- ja terveydenhuollon toimintaympäristö -osuus toteutuu Xamkin kampusten yhteistoteutuksena.
Ohjaus ja omahoidon tukemisen osuuden vastuuopettajana on Susanna Suvimaa

Evaluation scale

1-5

Assessment methods and criteria

Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä. (arviointiasteikko 1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan numeraalisesti (1-5) kirjallisen raportin perusteella.

Arvosanojen pisterajat esitellään Learn-ympäristössä.
Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Suomeksi
Verkko-opintoina 5 op sisältäen luentotallenteita, opettajan ohjaustunteja ja itsenäistä tai parityöskentelyä. Työviikkopohjaisessa väylässä Sosiaali- ja terveydenhuollon toimintaympäristö -osuus (2 op) on verkko-opintoina ja voit opiskella aiheen Sinulle sopivana ajankohtana opintojakson aikana.

Työhön integroitu oppimisväylä:
Osio Ohjaus- ja omahoidon tukeminen (3 op) on mahdollista suorittaa työelämässä, jos työnkuvaan kuuluu asiakkaan tai potilaan ohjaus eri muodoissaan. Suoritustavasta sovitaan osion vastuuopettajan kanssa viimeistän heti opintojaksoinfon jälkeen.
Osio Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) ei ole mahdollista suorittaa työhön integroituna väylänä.


Opintoja nopeuttava väylä:
Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua.
Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Opintojaksolla on esimerkkejä työelämässä tehtävästä ohjauksesta ja miten omahoitoa voidaan tukea. Opintojakson materiaaleissa on videoita ja podcasteja, joissa työelämän edustajat kertovat mm. erilaisista toimintaympäristöistä, ohjauksesta, verkostoista ja ohjauksessa käytettävistä menetelmistä. Materiaaleissa on myös työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.
Tämä opintojakso ei sisällä harjoittelua.

Tentit ja muut määräajat

Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä.
Sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta on Exam-tentti, joka tulee tehdä opintojakson päättymiseen mennessä.

Opiskelijan työmäärä

Työmäärä opiskelijalle on 135 h, joista 5 tuntia on kontaktiopetusta. Osallistuminen kontaktiopetukseen on vapaaehtoista.

Toteutuksen osien kuvaus

Opintojakso koostuu ohjaus ja omahoidon tukeminen -osuudesta (3 op) ja sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta (2op).

Toimintaympäristön osuus on itsenäisenä verkko-opiskeluna. Itsenäinen opiskelu edellyttää tavoitteellisuutta, vastuunottamista ja ajankäytön suunnittelua, mitkä tukevat yrittäjämäisiä valmiuksia.

Further information

Opintojakson opettajat:
Sari Laanterä (sosiaali- ja terveydenhuollon toimintaympäristö -osuus)
Susanna Suvimaa (ohjaus ja omahoidon tukemisen osuus)

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan numeraalisesti (1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan numeraalisesti (1-5) kirjallisen raportin perusteella.
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä. (arviointiasteikko 1-5). Arvosanojen pisterajat esitellään Learn-ympäristössä.

Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.
Englanniksi

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Suoritat opintojakson joustavasti eri oppimismentelmiä hyödyntäen. Katso tarkempi opintojakson osioiden kuvaus alempaa.

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua. Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Sosiaali- ja terveydenhuollon toimintaympäristö -osuuden materiaaleissa on työelämäedustajien videoita ja työelämästä tulevia esimerkkejä.

Tentit ja muut määräajat

Opintojakso sisältää verkkotentin/tenttejä. Tenttiajankohdat saat opintojakson alussa.

Opiskelijan työmäärä

Opintojakso on laajuudeltaan 5op, mikä vastaa 135h opiskelijan työtä.

Toteutuksen osien kuvaus

1. Sosiaali- ja terveydenhuollon toimintaympäristö 2 op. Toteutetaan itsenäisesti verkko-opintoina 9.1 - 5.3.2022. Lopuksi Exam-tentti.
2. Ohjaus- ja omahoidon osuus 2op. Toteutetaan joustavina verkko-opintoina 20.2 - 23.4.2022 Lisäksi oppimisen tueksi tarjolla 8h yhteisiä verkkotapaamisia.
3. Motivoiva haastattelu 1 op. Toteutetaan kampuksella simulaatioharjoituksena.

Further information

Opintojakson opettajat:
Sari Pölönen (Sosiaali- ja terveydenhuollon toimintaympäristö)
Niina Luukkonen (ohjaus- ja omahoito)
Jaana Dillström ja Niina Luukkonen (Motivoiva haastattelu)

Evaluation scale

1-5

Assessment methods and criteria

1. Sosiaali- ja terveydenhuollon toimintaympäristö 2 op. Verkkotentti. Arviointi 0-5.
2. Ohjaus- ja omahoidon osuus 2 op.
2. Motivoiva haastattelu 1 op. Arviointi hyv/hyl.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Suoritat opintojakson joustavasti eri oppimismentelmiä hyödyntäen. Katso tarkempi opintojakson osioiden kuvaus alempaa.

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua. Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Sosiaali- ja terveydenhuollon toimintaympäristö -osuuden materiaaleissa on työelämäedustajien videoita ja työelämästä tulevia esimerkkejä.

Tentit ja muut määräajat

Opintojakso sisältää verkkotentin/tenttejä. Tenttiajankohdat saat opintojakson alussa.

Opiskelijan työmäärä

Opintojakso on laajuudeltaan 5op, mikä vastaa 135h opiskelijan työtä.

Toteutuksen osien kuvaus

1. Sosiaali- ja terveydenhuollon toimintaympäristö 2 op. Toteutetaan itsenäisesti verkko-opintoina 9.1 - 5.3.2022. Lopuksi Exam-tentti.
2. Ohjaus- ja omahoidon osuus 2op. Toteutetaan joustavina verkko-opintoina 20.2 - 23.4.2022 Lisäksi oppimisen tueksi tarjolla 8h yhteisiä verkkotapaamisia.
3. Motivoiva haastattelu 1 op. Toteutetaan kampuksella simulaatioharjoituksena.

Further information

Opintojakson opettajat:
Sari Pölönen (Sosiaali- ja terveydenhuollon toimintaympäristö)
Niina Luukkonen (ohjaus- ja omahoito)
Jaana Dillström ja Niina Luukkonen (Motivoiva haastattelu)

Evaluation scale

1-5

Assessment methods and criteria

1. Sosiaali- ja terveydenhuollon toimintaympäristö 2 op. Verkkotentti. Arviointi 0-5.
2. Ohjaus- ja omahoidon osuus 2 op.
2. Motivoiva haastattelu 1 op. Arviointi hyv/hyl.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material
Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi
Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment : 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and health care work environment.

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5, reflection approved-failed
Social and healthcare work environment: Written report Pass/Failed, online exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material

Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: ei sisälly

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment: 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and healthcare work environment

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5, reflection approved-failed

Social and healthcare work environment: Written report Pass/Failed, Online-exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material
Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi
Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment : 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and health care work environment.

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5, reflection approved-failed
Social and healthcare work environment: Written report Pass/Failed, online exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Suomeksi
Työviikkopohjainen toteutus: verkko-opintoina 2 op ja lähiopetusta 3 op sisältäen luentoja ja itsenäistä tai parityöskentelyä. Työviikkopohjaisessa väylässä sosiaali- ja terveydenhuollon toimintaympäristö -osuus (2 op) on verkko-opintoina ja voit opiskella aiheen Sinulle sopivana ajankohtana opintojakson aikana.

Työhön integroitu oppimisväylä:
Osio Ohjaus- ja omahoidon tukeminen (3 op) on mahdollista suorittaa työelämässä, jos työnkuvaan kuuluu asiakkaan tai potilaan ohjaus eri muodoissaan. Suoritustavasta sovitaan osion vastuuopettajan kanssa viimeistään heti opintojaksoinfon jälkeen.
Osiota Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) ei ole mahdollista suorittaa työhön integroituna oppimisväylänä.

Opintoja nopeuttava väylä:
Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua.
Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Opintojaksolla on esimerkkejä työelämässä tehtävästä ohjauksesta ja miten omahoitoa voidaan tukea. Opintojakson materiaaleissa on videoita ja podcasteja, joissa työelämän edustajat kertovat mm. erilaisista toimintaympäristöistä, ohjauksesta, verkostoista ja ohjauksessa käytettävistä menetelmistä. Materiaaleissa on myös työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.
Tämä opintojakso ei sisällä harjoittelua.

Tentit ja muut määräajat

Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä.
Sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta on Exam-tentti, joka tulee tehdä opintojakson päättymiseen mennessä.

Opiskelijan työmäärä

Työmäärä opiskelijalle on 135 h, josta lähiopetusta on 17 h ja itsenäistä opiskelua / parityöskentelyä on 118 h (sisältäen verkko-opinnot).

Toteutuksen osien kuvaus

Opintojakso koostuu ohjaus ja omahoidon tukeminen -osuudesta (3 op) ja sosiaali- ja terveydenhuollon toimintaympäristö -osuudesta (2op).

Toimintaympäristön osuus on itsenäisenä verkko-opiskeluna. Itsenäinen opiskelu edellyttää tavoitteellisuutta, vastuunottamista ja ajankäytön suunnittelua, mitkä tukevat yrittäjämäisiä valmiuksia.

Further information

Opintojakson opettajat:
Sari Laanterä (sosiaali- ja terveydenhuollon toimintaympäristö -osuus)
Susanna Suvimaa (ohjaus ja omahoidon tukeminen -osuus)

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan numeraalisesti (1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan numeraalisesti (1-5) kirjallisen raportin perusteella.
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä. (arviointiasteikko 1-5). Arvosanojen pisterajat esitellään Learn-ympäristössä.

Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Työviikkopohjainen toteutus: verkko-opintoina 2 op ja lähiopetusta 3 op sisältäen luentoja, itsenäistä työskentelyä ja ryhmätyöskentelyä.

Työhön integroitu oppimisväylä:
Osio Ohjaus- ja omahoidon tukeminen (3 op) on mahdollista suorittaa työelämässä, jos työnkuvaan kuuluu asiakkaan tai potilaan ohjaus eri muodoissaan. Suoritustavasta sovitaan osion vastuuopettajan kanssa viimeistän heti opintojaksoinfon jälkeen.

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua.
Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Opintojaksolla on esimerkkejä työelämässä tehtävästä ohjauksesta ja miten omahoitoa voidaan tukea. Opintojakson materiaaleissa on videoita ja podcasteja, joissa työelämän edustajat kertovat mm. erilaisista toimintaympäristöistä, ohjauksesta, verkostoista ja ohjauksessa käytettävistä menetelmistä. Materiaaleissa on myös työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.
Tämä opintojakso ei sisällä harjoittelua.

Tentit ja muut määräajat

Toimintaympäristön osuudesta on Examissa tehtävä tentti, jonka voit tehdä Sinulle sopivana ajankohtana opintojakson päättymiseen mennessä.
Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä.

Opiskelijan työmäärä

Työmäärä opiskelijalle on 135 h, josta lähiopetusta on 17 h ja itsenäistä opiskelua / ryhmätyöskentelyä on 118 h (sisältäen verkko-opinnot).

Toteutuksen osien kuvaus

Ohjaus- ja omahoidon tukeminen (3 op)
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op)

Further information

Opintojakson opettajat:
Sari Laanterä (toimintaympäristön osuus)
Susanna Suvimaa (ohjaus ja omahoidon tukemisen osuus)

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan numeraalisesti (1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan numeraalisesti (1-5) kirjallisen raportin perusteella.
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä.

Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material
Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi
Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment : 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and health care work environment.

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5, reflection approved-failed
Social and healthcare work environment: Written report Pass/Failed, online exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material

Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: ei sisälly

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment: 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and healthcare work environment

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5, reflection approved-failed

Social and healthcare work environment: Written report Pass/Failed, Online-exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Työviikkopohjainen toteutus: verkko-opintoina 2 op ja lähiopetusta 3 op sisältäen luentoja, itsenäistä työskentelyä ja ryhmätyöskentelyä.

Työhön integroitu oppimisväylä:
Osio Ohjaus- ja omahoidon tukeminen (3 op) on mahdollista suorittaa työelämässä, jos työnkuvaan kuuluu asiakkaan tai potilaan ohjaus eri muodoissaan. Suoritustavasta sovitaan osion vastuuopettajan kanssa viimeistän heti opintojaksoinfon jälkeen.

Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua.
Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Opintojaksolla on esimerkkejä työelämässä tehtävästä ohjauksesta ja miten omahoitoa voidaan tukea. Opintojakson materiaaleissa on videoita ja podcasteja, joissa työelämän edustajat kertovat mm. erilaisista toimintaympäristöistä, ohjauksesta, verkostoista ja ohjauksessa käytettävistä menetelmistä. Materiaaleissa on myös työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.
Tämä opintojakso ei sisällä harjoittelua.

Tentit ja muut määräajat

Toimintaympäristön osuudesta on Examissa tehtävä tentti, jonka voit tehdä Sinulle sopivana ajankohtana opintojakson päättymiseen mennessä.
Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä.

Opiskelijan työmäärä

Työmäärä opiskelijalle on 135 h, josta lähiopetusta on 21 h ja itsenäistä opiskelua / ryhmätyöskentelyä on 114 h (sisältäen verkko-opinnot).

Toteutuksen osien kuvaus

Ohjaus- ja omahoidon tukeminen (3 op)
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op)

Further information

Opintojakson opettajat:
Sari Laanterä (toimintaympäristön osuus)
Susanna Suvimaa (ohjaus ja omahoidon tukemisen osuus)

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan numeraalisesti (1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan numeraalisesti (1-5) kirjallisen raportin perusteella.
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan itsenäisesti tehtävällä verkkotentillä.

Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali löytyy Learnista, saat sen opintojakson alussa.

Yksilölliset oppimisväylät

Työviikkopohjainen väylä
Ilmoittautuessasi tälle opintojakson toteutukselle osallistut työjärjestyksen mukaiseen opetukseen ja ohjaukseen. Opiskelusi rytmittyy työjärjestyksen mukaisten ryhmätapaamisten ja itsenäisesti tehtävien oppimistehtävien mukaan.

TKI ja työelämäyhteistyö

Opintojaksoon kuuluu 2 op työelämäprojekti, jonka ajankohta on vielä avoinna. Alustava suunnitelma on viikolla 46, alustava päivä projektin toteutukselle on perjantai 18.11, mutta tarkempi päivä/päivät tarkentuvat lähempänä.

Tentit ja muut määräajat

Opintojakso sisältää Learn-tentin. Tenttiajankohdan saat opintojakson alussa.

Opiskelijan työmäärä

1op = 27h
5op = 135h

Toteutuksen osien kuvaus

1. Sosiaali- ja terveydenhuollon toimintaympäristö 2 op. Toteutetaan itsenäisesti verkko-opintoina. Lopuksi Learn-tentti.
2. Ohjaus- ja omahoidon projekti 2 op. Toteutetaan yhteistyössä alueen koulujen kanssa.
2. Motivoiva haastattelu 1 op. Toteutetaan kampuksella simulaatioharjoituksena.

Evaluation scale

1-5

Assessment methods and criteria

1. Sosiaali- ja terveydenhuollon toimintaympäristö 2 op. Learn-tentti. Arviointi 0-5.
2. Ohjaus- ja omahoidon projekti 2 op. Arviointi hyv/hyl. 100% Osallistuminen vaaditaan.
2. Motivoiva haastattelu 1 op. Arviointi hyv/hyl.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Ohjaus- ja omahoidon tukeminen: kirja Vänskä Kirsti, Laitinen-Väänänen Sirpa, Kettunen Tarja, Mäkelä Juha Onnistuuko ohjaus? Sosiaali- jaterveysalan ohjaustyössä kehittyminen 2014 Edita sekä muu learnissa ilmoitettu materiaali.

Terveydenhuollon toimintaympäristöosuus: learn työtilassa oleva materiaali.

Yksilölliset oppimisväylät

Työviikkopohjainen toteutus: Ohjaus - ja omahoidon tukeminen (3op) osalta opetus sisältää lähiopetusta, verkko-opintoja, itsenäistä opiskelua, oppimistehtäviä ja tentin. Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) verkko-opintoina.

Työhön integroitu oppimisväylä: Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua.
Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Ei sisälly

Tentit ja muut määräajat

Ilmoitetaan opintojakson alussa

Kansainvälinen yhteistyö

Ei sisälly

Opiskelijan työmäärä

Opintojakson työmäärä on yhteensä 5 op eli 135 tuntia. Tästä ohjaus ja omahoidon tukemisen osuus on 3op= 81 tuntia ja sosiaali- ja terveydenhuollon toimintaympäristön osuus 2op= 54 tuntia.

Toteutuksen osien kuvaus

Katso oppimisväylä kuvaukset.

Further information

Opetus ja omahoidon tukeminen (3 op) osalta Liisa Korpivaara
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) osalta Jussi Mähönen

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan numeraalisesti (1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan kirjallisen raportin/verkkotentin perusteella.
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan Exam-tentin ja kirjallisen tehtävän perusteella.

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Opiskelumateriaali ilmoitetaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Työviikkopohjainen toteutus: Sosiaali- ja terveydenhuollon toimintaympäristöjen osuus 2 op on itsenäisesti tehtävinä verkko-opintoina ja Ohjaus- ja omahoidon osuus 3 op on lähiopetuksena sisältäen luentoja, ryhmätyöskentelyä ja itsenäistä opiskelua.

Opintoja nopeuttava oppimisväylä: ei mahdollista tällä opintojaksolla

Työhön integroitu oppimisväylä: Voit osoittaa osaamistasi aiemmin hankitulla korkeakouluopinnoilla tai työkokemuksella, mikäli ne vastaavat opintojakson tavoitteita. Jos haet osittaista osaamisen tunnustamista (1-4 op), lähetä vapaamuotoinen osaamisen kuvaus ja todistukset sähköpostilla opintojakson vastuuopettajalle kuukautta ennen opintojakson alkua. Koko opintojakson osaamisen tunnistaminen (5 op) haetaan E-opintotoimiston kautta.

TKI ja työelämäyhteistyö

Opintojaksolla on esimerkkejä työelämässä tehtävästä ohjauksesta ja miten omahoitoa voidaan tukea. Opintojakson materiaaleissa on videoita ja podcasteja, joissa työelämän edustajat kertovat mm. erilaisista toimintaympäristöistä, ohjauksesta, verkostoista ja ohjauksessa käytettävistä menetelmistä. Materiaaleissa on myös työelämästä tulevia esimerkkejä potilas/asiakastapauksista ja miten ohjaus heidän kohdallaan olisi tärkeää toteutua.

Tentit ja muut määräajat

Toimintaympäristön osuudesta on Examissa tehtävä tentti, jonka voit tehdä Sinulle sopivana ajankohtana opintojakson päättymiseen mennessä.
Ohjaus ja omahoidon tukeminen osuudesta on kirjallinen tehtävä, jonka palautusaika on opintojakson päättymiseen mennessä.

Opiskelijan työmäärä

Työmäärä opiskelijalle on 135 h, josta lähiopetusta (ryhmässä työskentelyä) on 30 h ja itsenäistä opiskelua (sisältäen verkko-opinnot) on 105 h.

Toteutuksen osien kuvaus

Ohjaus- ja omahoidon tukeminen (3 op)
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op, verkko-opintoina)

Further information

Opintojakson opettajat: Sari Laanterä (toimintaympäristön osuus) ja Susanna Suvimaa (ohjaus ja omahoidon tukemisen osuus)
Opintojakson arvosanan mahdollinen korottaminen tapahtuu yksilötentillä, joka sisältää koko opintojakson aihealueet.

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan numeraalisesti (1-5).
Ohjaus- ja omahoidon tukeminen (3 op) arvioidaan kirjallisen tehtävän perusteella (1-5).
Sosiaali- ja terveydenhuollon toimintaympäristö (2 op) arvioidaan Exam-tentillä (1-5).

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material

Social and healthcare work environment : Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi

social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healtcare work environment: You learn extensively about the social and healthcare work environment

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healtcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5, reflection approved-failed
Social and healthcare work environment: Written report Pass/Failed, online exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material
Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi
Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment : 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and health care work environment.

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5, reflection approved-failed
Social and healthcare work environment: Written report Pass/Failed, online exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Supervising and supporting self-care management: Learn material

Social and healthcare work environment: Learn material

Yksilölliset oppimisväylät

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

TKI ja työelämäyhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: ei sisälly

Tentit ja muut määräajat

Supervising and supporting self-care management:Exercises in deadline

Social and healthcare work environment: Completing a written report and online exam by the deadline

Kansainvälinen yhteistyö

Supervising and supporting self-care management: not included

Social and healthcare work environment: not included

Opiskelijan työmäärä

Supervising and supporting self-care management: 3x27h

Social and healthcare work environment: 2x27h

Toteutuksen osien kuvaus

Supervising and supporting self-care management

Social and healthcare work environment: You learn extensively about the social and healthcare work environment

Further information

Supervising and supporting self-care management: satu.sallila@xamk.fi

Social and healthcare work environment: jussi.mahonen@xamk.fi

Evaluation scale

1-5

Assessment methods and criteria

Supervising and supporting self-care management: Exercise failed-5, reflection approved-failed

Social and healthcare work environment: Written report Pass/Failed, Online-exam Failed-5

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Ilmoitetaan opintojakson alussa jokaisen osion alussa.

TKI ja työelämäyhteistyö

Projektiosuus 2op toteutetaan työelämäyhteistyössä alueen koulujen kanssa

Opiskelijan työmäärä

1 op= 27h opiskelijan työtä
5 op= 135h opiskelijan työtä

Toteutuksen osien kuvaus

Sosiaali- ja terveydenhuollon toimintaympäristö 2 op verkossa
Ohjaus- ja omahoidon tukeminen 3 op:
-Terveyden edistämisen projekti 2op
Toteutetaan projektina Ensiapurastit alueen yläkouluikäille Savonniemen kampuksella
-Motivoiva haastattelu 1 op

Evaluation scale

1-5

Assessment methods and criteria

Sosiaali- ja terveydenhuollon toimintaympäristö: tentti
Motivoiva haastattelu: ennakkotehtävät hyväksytty /hylätty, simulaatiopäivässä 100 % läsnäolo ja aktiivinen osallistuminen, arviointitehtävä hyväksytty / hylätty.
Terveyden edistämisen projekti 2 op: hyväksytty / hylätty. -->suunnitteluun, toteutukseen ja arviointiin osallistuminen, rastitapahtumaan 100 % läsnäolo

Objective

Supervising and supporting self-care management
You know how to evaluate the customer’s/patient’s needs, resources and his/her own responsibility in planning the guidance and self-care.
You are able to plan and carry out evidence-based individual and group guidance in cooperation with the customer/patient and other experts.
You can assess the results of guidance together with the customer/patient, his/her family and healthcare professionals.
You know how to plan and carry out the guidance supporting customer’s/patient’s self-care in a pedagogic and ethical manner.
You are able to guide and support the customer/patient and his/her family in committing to the care.

Social and health care environment
You understand how social and health care is organized, how services are produced and organized, and how they are guided and supervised in Finland.
You understand the significance of social security as part of the total care of a customer/patient.
You understand the tasks of different operational and service units as part of the chain of care and services.
You understand your role in building the reputation, brand and image of the organization and in creating a service experience for the customer.
You can utilize electronic services as part of the total care of a customer/patient.
You can direct and motivate the customer/patient to use digital services.
You are able to work in changing operational environments and carry out customer guidance.

Content

Supervising and supporting self-care management
What are the stages in the guidance process?
Which underlying factors and laws are the starting points for guidance?
What are the prerequisites of quality patient/customer guidance?
What does patient/customer orientation mean?
What is ethically good guidance like?
How is a good and interactive guidance relationship built?
How do you take the cultural background into consideration in meeting and interacting with the customer?
How are premeditation and goal-orientation carried out in planning?
How do you evaluate the customer’s/patient’s resources?
How are intellectual, social and emotional support and guidance carried out?
What do evidence-based guidance and pedagogic methods mean?
How do you use diverse methods in the guidance of different customers/clients (oral/written guidance, demonstration, guidance by phone, audiovisual guidance, group and individual guidance, digital guidance)?
How do you assess the effects, quality and adequacy of guidance?
How do you support and motivate the customer’s/patient’s commitment to care and promote his/her participation in the care together with strengthening the feeling of control?
How do you guide the patient's close ones in patient care and commitment to care?
How do you develop your skills in guidance?
How do you recognize a person who needs care?

Social and health care environment
How is the service system of social and health care monitored and directed?
How are the quality and effects of services ensured in organizing and guiding the services?

How is the work divided and organized between the healthcare service providers and the public, private and third sectors?
What does cooperation between different municipal sectors consist of in producing services?
What does the responsibility of continuous patient care mean according to one’s own job description?
How are services and their timing organized, how are customers informed of services and guided to making choices?
How is patient safety guaranteed as part of a successful service chain and experience?
How are digital services carried out in health care?
What role does health technology have to play in social and health care?
What is the significance of social media and how should it be taken into account in nursing?

Opiskelumateriaali

Ilmoitetaan opintojakson alussa jokaisen osion alussa.

TKI ja työelämäyhteistyö

Projektiosuus 2op tehdään työelämäyhteistyössä alueen koulujen kanssa

Opiskelijan työmäärä

1 op= 27h opiskelijan työtä
5 op= 135h opiskelijan työtä

Toteutuksen osien kuvaus

Sosiaali- ja terveydenhuollon toimintaympäristö 2 op verkossa itsenäisesti suoritettava
Ohjaus- ja omahoidon tukeminen 3 op:
-Terveyden edistämisen projekti 2op
Toteutetaan alueen yläkouluikäisille oppilaille Ensiapurastit Savonniemen kampuksella
-Motivoiva haastattelu 1 op

Evaluation scale

1-5

Assessment methods and criteria

Sosiaali- ja terveydenhuollon toimintaympäristö: tentti
Motivoiva haastattelu: ennakkotehtävät hyväksytty /hylätty, simulaatiopäivässä 100 % läsnäolo ja aktiivinen osallistuminen, arviointitehtävä hyväksytty / hylätty.
Terveyden edistämisen projekti/ 2 op: hyväksytty / hylätty. -->suunnitteluun, toteutukseen ja arviointiin osallistuminen, rastitapahtumaan 100 % läsnäolo