User-driven service development and marketing (10 cr)
Code: WM00EJ73-3003
General information
Enrollment
06.04.2023 - 21.04.2023
Timing
14.09.2023 - 15.12.2023
Number of ECTS credits allocated
10 op
Virtual portion
5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Department of Business
Campus
- Mikkeli Campus
- Ecampus
Teaching languages
- English
Seats
20 - 60
Degree programmes
- Degree Programme in Wellbeing Management
Teachers
- Heidi Järvi
- Lauri Kolomainen
Teacher in charge
Lauri Kolomainen
Groups
-
WMMI22SPWellbeing Management, full-time studies
- 28.11.2023 10:00 - 12:00, User-driven service development and marketing WM00EJ73-3003
- 12.12.2023 10:00 - 12:00, User-driven service development and marketing WM00EJ73-3003
Objective
You understand how an individual’s wellbeing is measured and assessed.
You know how to measure an individual’s wellbeing with different methods.
You are able to develop the current and new services in an interactive and user-driven way and take into account the possibilities of digitalization of services.
You are able to utilize the methods of service design and productization.
You are able to choose and apply interactive development methods and models in practice.
You are able to work as a development team member.
You can utilize different marketing methods to introduce a service to market.
Content
How to measure and evaluate an individual’s wellbeing?
How to measure different aspects of wellbeing with subjective and objective methods?
What are the basics of laboratory-based wellbeing measurement methods in Active Life Lab?
How is the service assortment evaluated, renewed and developed in the digital operational and competitive environment?
How are services developed in a user-driven and interactive way?
How can gamification promote users’ motivation, involvement and participation?
What are the basic concepts, goals and methods of service design?
What are the methods of service productization?
How are service products branded and launched into the market?
Opiskelumateriaali
1. books, articles and other material that is available from Xamk's library either in print or as e-material.
2. study materials that are available directly through Learn.
Yksilölliset oppimisväylät
Online studies and contact teaching at Xamk in Mikkeli. Different arrangements are agreed separately with the teachers
TKI ja työelämäyhteistyö
Case examples, co-operation with the Active Life Lab unit.
Evaluation scale
1-5