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Digital information in hospitality businessLaajuus (5 cr)

Code: MR00DU65

Credits

5 op

Objective

You understand the purpose of information in the development of services and business in the hospitality field.
You can describe the main principles of knowledge-based management and implement them in hospitality business.

Content

How can the use of data improve the service business?
Which are the main priciples of knowledge-based management in hospitality business?
How can the data flows in the organization be described and information applied in management and development?
The course involves a practical project with a case company or organization (3 ECTS credits).

Enrollment

06.04.2023 - 21.04.2023

Timing

04.09.2023 - 17.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

4 op

RDI portion

3 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Campus

Ecampus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Tourism and Service Business
Teachers
  • Laura Pulkkinen
Teacher in charge

Laura Pulkkinen

Groups
  • MRKT21SV
    Tourism and service business, online studies
  • MRMI21KV
    Tourism and Service Business, online studies
  • MRMI21SV
    Tourism and Service Business, online studies
  • MRMI21SP
    Tourism and Service Business, full-time studies

Objective

You understand the purpose of information in the development of services and business in the hospitality field.
You can describe the main principles of knowledge-based management and implement them in hospitality business.

Content

How can the use of data improve the service business?
Which are the main priciples of knowledge-based management in hospitality business?
How can the data flows in the organization be described and information applied in management and development?
The course involves a practical project with a case company or organization (3 ECTS credits).

Evaluation scale

1-5

Enrollment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 18.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

4 op

RDI portion

3 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Campus

Mikkeli Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Tourism and Service Business
Teachers
  • Hanna Pajari-Seppänen
  • MR Opettaja 4 MRNY
Teacher in charge

Hanna Pajari-Seppänen

Groups
  • MRMI20SP
  • MRKT20SV
    Tourism and service business, online studies
  • MRMI20KP
    Tourism and Service Business, full-time studies
  • MRMI20SV
    Tourism and Service Business, online studies

Objective

You understand the purpose of information in the development of services and business in the hospitality field.
You can describe the main principles of knowledge-based management and implement them in hospitality business.

Content

How can the use of data improve the service business?
Which are the main priciples of knowledge-based management in hospitality business?
How can the data flows in the organization be described and information applied in management and development?
The course involves a practical project with a case company or organization (3 ECTS credits).

Evaluation scale

1-5