Responsible hospitality business developmentLaajuus (5 cr)

Objective

You can describe the relevant assessment methods and indicatiors of responsiblity in regional destinations and at national level.
You can search for foresight data related to responsibility in hospitality business.
You can plan, implement and assess a development project related to responsible hospitality business.

Content

What are the positive and negative sociocultural, ecological and economic impacts of the hospitality field?
What are the relevant assessment methods and indicators of responsiblity in regional destinations and at national level?
How do you anticipate the global sociocultural, ecological and economic changes and risks related to responsible development of the field?
How do you plan, implement and assess a development project to improve the responsibility of enterprises, networks of enterprises or destinations?
The course involves a practical project with a case company or organization (3 ECTS credits).

Accomplishment methods

Students can
use professional vocabulary and concepts in an expert way in different situations.
critically evaluate information sources related to responsibility in hospitality business.
work as team members in working life expert duties and identify and describe the problems of responsibility in hospitality business.
evaluate operations in customer, user and target group situations concerning responsibility in hospitality business.
choose appropriate models, methods, software and techniques for developing responsibility in hospitality business according to the purpose and justify these choices.
apply critically the ethical principles of hospitality business in different situations.