Business concepts in tourism and hospitalityLaajuus (5 cr)

Objective

You demonstrate familiarity with the principles of planning business concepts and service systems.
You can describe and justify the requirements for business success.
You know how to use tourism and catering information sources in business planning and development.

Content

What do business concepts and service systems mean in the tourism and hospitality industry?
What are the conditions and opportunities for responsible business?
How do you design the business concepts and service systems of a tourism and hospitality company?

Accomplishment methods

Students can:
a. use professional vocabulary systematically.
b. look for information in the key information sources of the field.
c. identify interrelated tasks.
d. work together with customers, users and target groups.
e. use the key models, methods, software and techniques of the professional field.
f. work as team members in a goal-oriented way.