Study Guide

Objective

You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.

Content

How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?

Opiskelumateriaali

All materials are available in Learn.

Yksilölliset oppimisväylät

Online lessons, online exercices, independent work.

TKI ja työelämäyhteistyö

To be notified in the beginning of course.

Tentit ja muut määräajat

All assignments must be returned before end date of course. Course can not be passed with just an exam.

Kansainvälinen yhteistyö

To be notified in the beginning of course.

Opiskelijan työmäärä

Online lessons, online assignments, other educational material and independent work total approx. 130 hours.

Toteutuksen osien kuvaus

To be notified in the beginning of course.

Further information

Course is primarily for Business Information Technology students

Evaluation scale

1-5

Assessment methods and criteria

All assignments and self evaluation. You must receive required minimum points for grade.

Qualifications

Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.

Objective

You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.

Content

How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?

Opiskelumateriaali

Course learning material is available in Learn.

Yksilölliset oppimisväylät

Contact course teacher.

TKI ja työelämäyhteistyö

To be notified in the beginning of course.

Tentit ja muut määräajat

Course exercises must be returned before end of course date. Course cannot be passed with just an exam. Contact course teacher for further information.

Kansainvälinen yhteistyö

To be notified in the beginning of course.

Opiskelijan työmäärä

Independent online videos, demos, exercises, assignments, and other independent work total maximum 125 hours.

Toteutuksen osien kuvaus

Online course, no contact lessons. Online videos, demos, exercises, and independent work. Description of course structure, exercises and evaluation are available in Learn.

Further information

Course is primarily for Business Information Technology students.

Evaluation scale

1-5

Assessment methods and criteria

All assignments returned according to assignment with approved evaluation. You must receive required minimum points for grade.

Qualifications

Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.

Objective

You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.

Content

How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?

Opiskelumateriaali

Course learning material is available in Learn.

Yksilölliset oppimisväylät

Contact course teacher.

TKI ja työelämäyhteistyö

To be notified in the beginning of course.

Tentit ja muut määräajat

Course exercises must be returned before end of course date. Course cannot be passed with just an exam. Contact course teacher for further information.

Kansainvälinen yhteistyö

To be notified in the beginning of course.

Opiskelijan työmäärä

Independent online videos, demos, exercises, assignments, and other independent work total approx. 125 hours.

Toteutuksen osien kuvaus

Description of course structure, exercises and evaluation are available in Learn. Online course, no contact lessons. Online videos, demos, exercises, and independent work.

Further information

Course is primarily for Business Information Technology students.

Evaluation scale

1-5

Assessment methods and criteria

All assignments returned according to assignment with approved evaluation. You must receive required minimum points for grade.

Qualifications

Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.

Objective

You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.

Content

How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?

Opiskelumateriaali

Opiskelumateriaalit löytyvät pääosin Learnista ja ne esitellään opintojakson alkaessa.

Yksilölliset oppimisväylät

Työviikkopohjainen oppimisväylä: Lähiopetusta ja itsenäisiä / ryhmissä tehtäviä oppimistehtäviä.
Työhön integroitu oppimisväylä: Osaamisen näyttö tai aikaisempien opintojen hyväksiluku mahdollista. Sovittavissa tapauskohtaisesti viimeistään opintojakson alkaessa.

TKI ja työelämäyhteistyö

Tarkennetaan opintojakson alussa.

Tentit ja muut määräajat

Opintojaksolla tehdään oppimistehtäviä, joissa palautuspäivämäärät jaksottuvat koko opintojakson ajalle.

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan oppimistehtävien perusteella: oppimistehtävistä saa pisteitä, joiden perusteella muodostuu koko opintojakson arvosana.

Qualifications

Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.

Objective

You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.

Content

How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?

Opiskelumateriaali

Esitellään opintojaksoalustalla.

Yksilölliset oppimisväylät

Verkko-opiskelu toteutusajan puitteissa. Korvaavien korkeakouluopintojen hyväksiluku on mahdollista ja sovittavissa tapauskohtaisesti opintojakson alkaessa.

TKI ja työelämäyhteistyö

Tarkennetaan opintojakson alussa.

Tentit ja muut määräajat

Käydään tarkemmin läpi opintojakson alussa.

Evaluation scale

1-5

Assessment methods and criteria

Opintojakso arvioidaan oppimistehtävien perusteella: oppimistehtävistä saa pisteitä, joiden perusteella muodostuu koko opintojakson arvosana.

Qualifications

Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.