Introduction to case managementLaajuus (5 cr)
Code: SO00DT54
Credits
5 op
Objective
You understand the dimensions of functional capability as well as the clients' individual support needs as the basis for identifying service needs and customer guidance.
You know the preventive approach and the importance of early support in client management
You study client and case management as an interactive relationship.
Content
What are the dimensions of functional capability and clientsupport needs?
What do preventative work and early support mean?
What kind of interaction is required to meet client needs?