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Design of public servicesLaajuus (5 cr)

Code: MU00EG94

Credits

5 op

Teaching language

  • Finnish

Objective

- you know how to apply the process of service design and key methods for the development of public services
- identify the specifics of the design and development of public services from the point of view of service design
- you know how to take advantage of co-development in the development of public services

Content

How can the development grip and process of service design be utilized in the formulation of public services?
What peculiarities are there in the design of public services?
How can co-development be used in the design of public services?

Enrollment

06.11.2023 - 17.11.2023

Timing

08.01.2024 - 31.05.2024

Number of ECTS credits allocated

5 op

Virtual portion

3 op

RDI portion

5 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Unit

Department of Culture

Campus

Kouvola Campus

Teaching languages
  • Finnish
Seats

20 - 30

Degree programmes
  • Degree Programme in Service Design
Teachers
  • Minna Nieminen
Teacher in charge

Minna Nieminen

Groups
  • PAKV21KM
    Service design, part-time studies

Objective

- you know how to apply the process of service design and key methods for the development of public services
- identify the specifics of the design and development of public services from the point of view of service design
- you know how to take advantage of co-development in the development of public services

Content

How can the development grip and process of service design be utilized in the formulation of public services?
What peculiarities are there in the design of public services?
How can co-development be used in the design of public services?

Opiskelumateriaali

Opiskelumateriaalit julkaistaan opintojakson Learn-alustalla.

Yksilölliset oppimisväylät

Työviikkopohjainen oppimisväylä:
Opetukseen osallistuminen, lisäksi itsenäinen työ ja sovitut tehtävät.

Opintoja nopeuttava oppimisväylä ja työhön integroitu oppimisväylä:
Ota yhteys opettajaan

TKI ja työelämäyhteistyö

Opintojaksolla toteutetaan yhteistyöprojekti Xamkin TKI-hankkeiden kanssa.

Evaluation scale

1-5