Conceptualisation and productisation of wellbeing servicesLaajuus (5 cr)
Code: HJ00FA33
Credits
5 op
Objective
You know the methods of user-oriented service concept design.
You know the principles of service productisation.
You are able to apply your knowledge and skills to productise a new concept, taking into account the international environment, strategic business objectives and sustainability.
Content
How do you plan and develop a user-oriented service concept?
How are business objectives and the market situation taken into account in service design?
How is a concept described and visualised?
What are the key principles and phases of service productisation?
How is a service concept productised?