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Nursing reception work and homecare nursingLaajuus (5 cr)

Code: HT00DT97

Credits

5 op

Teaching language

  • Finnish

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

06.04.2023 - 21.04.2023

Timing

28.08.2023 - 10.11.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 45

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Linda Metsälä
  • Johanna Koskenniemi
Teacher in charge

Johanna Koskenniemi

Groups
  • SHKT21SM
    Nursing, part-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

06.04.2023 - 21.04.2023

Timing

28.08.2023 - 20.10.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Jarno Hämäläinen
  • Linda Metsälä
  • Johanna Koskenniemi
Teacher in charge

Johanna Koskenniemi

Groups
  • EHKT21SM
    Paramedic, part-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

06.04.2023 - 21.04.2023

Timing

28.08.2023 - 13.10.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Kouvola Campus

Teaching languages
  • Finnish
Seats

20 - 35

Degree programmes
  • Degree Programme in Health Care
Teachers
  • Paula Kristeri
  • Linda Metsälä
  • Johanna Koskenniemi
Teacher in charge

Linda Metsälä

Groups
  • THKV21SP
    Health care, full-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

06.04.2023 - 21.04.2023

Timing

01.08.2023 - 31.12.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Department of Social Services and Health Care, Savonlinna

Campus

Savonlinna Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Tuulia Litmanen
  • Anu Muhonen
  • Sari Pölönen
Teacher in charge

Anu Muhonen

Groups
  • SHSA21SP
    Nursing, fulltime studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

06.04.2023 - 21.04.2023

Timing

01.08.2023 - 22.10.2023

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Department of Social Services and Health Care, Mikkeli

Campus

Mikkeli Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Riitta Riikonen
  • Teea Lång
  • Riitta-Liisa Jukarainen
Teacher in charge

Teea Lång

Scheduling groups
  • Pienryhmä 1 (Size: 0. Open UAS: 0.)
  • Pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • SHMI21SP
    Nursing, full-time studies
Small groups
  • Pienryhmä 1
  • Pienryhmä 2

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

07.11.2022 - 18.11.2022

Timing

13.02.2023 - 03.04.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Department of Social Services and Health Care, Savonlinna

Campus

Savonlinna Campus

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Nursing
Teachers
  • Tuulia Litmanen
  • Anu Muhonen
Teacher in charge

Tuulia Litmanen

Groups
  • SHSA21KP
    Nursing, fulltime studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

07.11.2022 - 18.11.2022

Timing

13.02.2023 - 31.05.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 45

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Sari Virkki
  • Linda Metsälä
  • Johanna Koskenniemi
Teacher in charge

Johanna Koskenniemi

Groups
  • SHKT21SM2
    Nursing, part-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 26.05.2023

Number of ECTS credits allocated

5 op

Virtual portion

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Sari Virkki
  • Linda Metsälä
  • Johanna Koskenniemi
Teacher in charge

Johanna Koskenniemi

Groups
  • SHKT21KP
    Nursing, full-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 21.04.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Department of Social Services and Health Care, Savonlinna

Campus

Savonlinna Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Tuulia Litmanen
  • Anu Muhonen
Teacher in charge

Anu Muhonen

Groups
  • SHSA21SM
    Nursing, part-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 26.03.2023

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Department of Social Services and Health Care, Mikkeli

Campus

Mikkeli Campus

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Riitta Riikonen
  • Teea Lång
  • Riitta-Liisa Jukarainen
Groups
  • SHMI21KM
    Nursing, part-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 26.03.2023

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Department of Social Services and Health Care, Mikkeli

Campus

Mikkeli Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Teea Lång
  • Riitta-Liisa Jukarainen
Teacher in charge

Teea Lång

Groups
  • THMI21KP
    Health care, fulltime studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 16.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Satu Untolahti
  • Linda Metsälä
  • Johanna Koskenniemi
Teacher in charge

Marjo Piispa

Groups
  • SHKT20SM
    Nursing, part-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 16.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Satu Untolahti
  • Johanna Koskenniemi
Teacher in charge

Marjo Piispa

Groups
  • EHKT21KP
    Paramedic, full-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 09.10.2022

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Department of Social Services and Health Care, Mikkeli

Campus

Mikkeli Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Riitta-Liisa Jukarainen
  • Linda Metsälä
Teacher in charge

Reetta Pylkkänen

Groups
  • SHMI20SP
    Nursing, full-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

08.11.2021 - 21.11.2021

Timing

25.04.2022 - 27.05.2022

Number of ECTS credits allocated

5 op

Virtual portion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Satu Untolahti
  • Johanna Koskenniemi
Teacher in charge

Marjo Piispa

Groups
  • EHKT20KP
    Paramedic, full-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

08.11.2021 - 21.11.2021

Timing

07.03.2022 - 15.04.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Department of Social Services and Health Care, Savonlinna

Campus

Savonlinna Campus

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Nursing
Teachers
  • Tuulia Litmanen
  • Anu Muhonen
  • Sari Pölönen
Teacher in charge

Anu Muhonen

Groups
  • SHSA20KP
    Nursing, fulltime studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

08.11.2021 - 21.11.2021

Timing

07.03.2022 - 27.05.2022

Number of ECTS credits allocated

5 op

Virtual portion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Satu Untolahti
  • Johanna Koskenniemi
Teacher in charge

Marjo Piispa

Groups
  • EHKT20SM
    Paramedic, part-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

08.11.2021 - 21.11.2021

Timing

14.02.2022 - 25.03.2022

Number of ECTS credits allocated

5 op

Virtual portion

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Campus

Kouvola Campus

Teaching languages
  • Finnish
Seats

20 - 35

Degree programmes
  • Degree Programme in Health Care
Teachers
  • Liisa Korpivaara
  • Johanna Koskenniemi
Teacher in charge

Liisa Korpivaara

Groups
  • THKV20SP
    Health care, full-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

08.11.2021 - 21.11.2021

Timing

10.01.2022 - 17.04.2022

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Department of Social Services and Health Care, Savonlinna

Campus

Savonlinna Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Tuulia Litmanen
  • Anu Muhonen
  • Sari Pölönen
Teacher in charge

Anu Muhonen

Groups
  • SHSA20SM
    Nursing, part-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

08.11.2021 - 21.11.2021

Timing

10.01.2022 - 08.04.2022

Number of ECTS credits allocated

5 op

Virtual portion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Campus

Kotka Campus

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Satu Untolahti
  • Johanna Koskenniemi
Teacher in charge

Satu Untolahti

Groups
  • SHKT20KP
    Nursing, full-time studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

03.01.2022 - 16.01.2022

Timing

01.01.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Department of Social Services and Health Care, Savonlinna

Campus

Savonlinna Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Tuulia Litmanen
  • Anu Muhonen
  • Sari Pölönen
Teacher in charge

Anu Muhonen

Groups
  • SHSA20SP
    Nursing, fulltime studies

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

08.11.2021 - 21.11.2021

Timing

01.01.2022 - 03.04.2022

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Department of Social Services and Health Care, Mikkeli

Campus

Mikkeli Campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Teea Lång
  • Riitta-Liisa Jukarainen
  • Reetta Pylkkänen
  • Susanna Suvimaa
Teacher in charge

Reetta Pylkkänen

Scheduling groups
  • Pienryhmä 1 (Size: 0. Open UAS: 0.)
  • Pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • SHMI20KM
    Nursing, part-time studies
  • SHMI20KMB
    Nursing, part-time studies
Small groups
  • Pienryhmä 1
  • Pienryhmä 2

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I

Enrollment

08.11.2021 - 21.11.2021

Timing

01.01.2022 - 03.04.2022

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Department of Social Services and Health Care, Mikkeli

Campus

Mikkeli Campus

Teaching languages
  • Finnish
Seats

20 - 30

Degree programmes
  • Degree Programme in Nursing
Teachers
  • Riitta-Liisa Jukarainen
  • Reetta Pylkkänen
Teacher in charge

Reetta Pylkkänen

Scheduling groups
  • Pienryhmä 1 (Size: 0. Open UAS: 0.)
  • Pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • THMI20KP
    Health care, fulltime studies
Small groups
  • Pienryhmä 1
  • Pienryhmä 2

Objective

You can meet customers/patients from different cultures in an individual manner.
You are able to interact professionally and caringly with customers/patients of different ages and backgrounds and with their families.
You understand your own responsibilities, and those of other social and health care professionals, together with the significance of well-managed and flexible division of work in a customer’s/ patient’s total care.
You can work in multisectoral environments, demonstrating good teamwork skills.

You understand that the work of a nurse is evidence-based in reception work and homecare .
You know the nursing path of a customer/patient and the basics of service guidance.

Vaccination skills:
• you know the diseases that are vaccinated against.
• you are familiar with the national vaccination programme.
• you master the basic vaccination skills.

Content

What does customer-respectful interaction mean in reception work and homecare?
How is the cultural background of a customer/patient taken into account in meeting and interacting with him/her?
What does working as a nursing expert mean in reception work and homecare?
What are the roles and responsibilities of social and health care professionals in reception work and homecare at different stages of the service chain?
What is the meaning of teamwork and multisectoral cooperation in reception work and homecare?
What is the role of a nurse in evidence-based reception work and homecare?

What is centralized customer and service guidance?
What is service guidance as a process and nursing practice?
How is a nursing and service plan prepared?
How are the assessment of service need and the follow-up of service guidance carried out?
What do the availability of customer and patient records and activity control systems mean as tools of service guidance?
Vaccination skills:
• Which infectious diseases are vaccinated against?
• What is the natonal vaccination programme?
• How do you take care of vaccinations in an appropriate and safe manner?

Evaluation scale

1-5

Qualifications

Professional basics in nursing and Clinical nursing I